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Helokeep · Spotlight

Helokeep CD20 Cargo Electric Bike with 20 Inch Fat Tires

A fat tire cargo electric bike listed with two batteries totalling 1,588.8 Wh, $1,499 in either color on Helokeep's US store on 2026-09-30.

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Helokeep CD20 cargo electric bike in sage green, side view, with 20 inch fat tires and a rear rack

QUICK VERDICT

The Helokeep CD20 is a cargo electric bike on 20 inch fat tires, listed with two removable batteries, at $1,499 on Helokeep's US store. Its own product page gives two different answers on payload, top speed and suspension.

PRICE
$1,499
Listed price · Verified 2026-09-30
Best for
Riders in the 48 contiguous states who want a fat tire cargo electric bike with a rear rack for errands and loads, who can store and move a 103.18 lb bike at ground level, and who can wait for a preorder ship date.
Skip if
You need delivery to Alaska, Hawaii, Puerto Rico or a PO box, since Helokeep ships to the 48 contiguous states only. Skip it too if you plan paid delivery work, which the frame warranty excludes; if you want battery cover beyond 3 months; if you need a published safety certificate number for a building or city rule, since none is published.
Tier
Mid
By Ryan · Founder
Published Oct 1, 2026 · 3 min read
✓ Pricing Verified 2026-09-30

The CD20 is listed with two 48V batteries, a rear rack and a Shimano 7 speed drivetrain on 20 by 4.0 inch fat tires. Its in the box list and one FAQ answer name a single battery. Helokeep is a Hong Kong seller and, by its own account, a sub-brand of Hikeep. Its US store ships to the 48 contiguous states. On 2026-09-30 the CD20 was sold as a preorder scheduled to ship Oct 10th.

The motor is a brushless rear hub listed at 1500W peak and 1100W sustained, with 110 N·m of torque. The packs are 15.6Ah and 17.5Ah, 1,588.8 Wh combined. Charge time appears twice: 5 to 7 hours in the product page FAQ, 8 hours on a 110V outlet in the store FAQ.

The speed figures conflict as well. "Up to 33 MPH (Unlockable)" sits in the spec list, and the FAQ says the bike ships set to 20 mph on throttle and pedal assist, adjustable in the display settings where local law permits. Read your local rules before touching that setting.

The cargo figures split the same way. The spec list rates the CD20 for 550 lbs (250kg) of rider and cargo combined, and the FAQ says 400+ lbs. The feature list describes full suspension, and the FAQ describes a front suspension fork. Helokeep lists the length at 72.44 inches. Rider height is 5'0" to 6'5" in the specs and 5'1" to 6'3" in the FAQ.

Helokeep lists a 4.0 inch color LCD, an NFC keycard, a Bluetooth app and GPS tracking support. The frame material, suspension travel and any water resistance rating are not published.

The warranty policy gives 2 years on core components and on the frame, and 3 months on the battery. Frame cover excludes commercial or rental use, while the CD20's product page pitches it for delivery work. The site header advertises a 2 year warranty, and a store FAQ lists the battery under it.

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$1,499 · Helokeep CD20
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Best for

Riders in the 48 contiguous states who want a fat tire cargo electric bike with a rear rack for errands and loads, who can store and move a 103.18 lb bike at ground level, and who can wait for a preorder ship date.

Skip if

You need delivery to Alaska, Hawaii, Puerto Rico or a PO box, since Helokeep ships to the 48 contiguous states only. Skip it too if you plan paid delivery work, which the frame warranty excludes; if you want battery cover beyond 3 months; if you need a published safety certificate number for a building or city rule, since none is published.

Specifications

ModelHelokeep CD20 Long-Range Cargo Electric Bike, the standard listing; colors Sage Green and Cobalt Blue
SellerHong Kong Jianghe International Trading Co., Limited, Kwun Tong, Hong Kong; Helokeep describes itself as a sub-brand created by the Hikeep team
ManufactureCountry of manufacture for the CD20 not published; the shipping policy refers to Helokeep's manufacturing facility in China
Motor1500W peak, 1100W sustained, brushless rear hub, per the product page spec list
Torque110 N·m per the spec list
Top speedSpec list: Up to 33 MPH (Unlockable). Product page FAQ: set to 20 mph on throttle and pedal assist out of the box, adjustable in the display settings where local law permits
BatterySpec list: two removable 48V packs, 15.6Ah and 17.5Ah, 33.1Ah and 1,588.8 Wh total, described as dual LG batteries; cell model not published. The in the box list and one FAQ answer name a single battery that locks with a key
RangeSpec list: up to 150 miles at pedal assist level 1, 60+ miles on throttle alone. FAQ: about 55 to 65 miles on throttle or heavy assist while carrying standard cargo or kids, 140 to 150 miles on low assist under light loads. Helokeep blog: 60 to 100+ miles with heavy payloads, for example 100+ lbs of cargo
Charge timeProduct page FAQ: roughly 5 to 7 hours from zero. Store FAQ: 8 hours on a standard 110V US outlet. Charger output not published
BrakesDual hydraulic disc brakes with power cutoff
Tires20 x 4.0 inch fat tires
DrivetrainShimano 7 speed, with a steel derailleur guard
SuspensionFeature list: full suspension and dual suspension. Product page FAQ: front suspension fork. Travel not published
PayloadSpec list: 550 lbs (250kg), rider and cargo combined. Product page FAQ: 400+ lbs overall payload
Weight46.8 kg (103.18 lbs) net; 57.9 kg (127.65 lbs) gross
Dimensions72.44 x 27.56 x 45.28 inches, length by width by height
Rider height5'0" to 6'5" in the spec list; typically 5'1" to 6'3" in the FAQ
Display and app4.0 inch color LCD, NFC keycard, Bluetooth app, GPS tracking support; any account requirement not published
FrameCD20 frame material not published
Water resistanceNo IP or water resistance rating published
Safety certificationNo certificate, file or test report number published on any Helokeep page read on 2026-09-30
In the boxBike body, user's manual, toolkit, battery, battery key, charger, front light, left and right pedals, front wheel quick install accessories and saddle
Warranty2 year limited on core components, excluding wear parts; 2 years on frame structure, excluding commercial or rental use; battery 3 months against manufacturing defects; a battery inactive for more than 15 days is treated as user neglect; repair or replace at Helokeep's discretion; buyer ships the unit for frame claims
ReturnsChange of mind returns, unused within 14 days: full refund less a $200 return shipping fee per bike. Unused at 15 to 30 days, or used within 30 days: $200 plus a 20% restocking fee. Used bikes after 30 days: not accepted. Confirmed manufacturing defect within 14 days: a full refund with no shipping or handling fees, or a free exchange. Applies to helokeep.com orders only. The product page shows 30 Days free trial and a 30 day return line noting that restocking and handling fees apply
Refund timingRefund policy: typically 10 to 15 business days after inspection. Store FAQ: 48 hours for unused items, 3 to 5 business days for used items
Shipping48 contiguous states only; no PO boxes, APO, FPO or DPO addresses, Alaska, Hawaii, Puerto Rico or US territories. In stock items typically ship in 1 to 2 business days per the policy, within 48 hours per the site header; transit typically 3 to 10 business days
Order termsNot sold to anyone under 18. A $200 fee is deducted if an order is cancelled, refused or undeliverable after shipment. Orders flagged high risk may need extra verification; without it inside 3 business days the order is cancelled with a 5% non refundable transaction fee
WarehousesThe warehouse page lists addresses in California, Pennsylvania, New Jersey, Georgia and Texas; the shipping policy names California and New Jersey
Supportsupport@helokeep.com, +1 213 274 3294, Monday to Friday 9 AM to 6 PM (GMT minus 5)
AccessoryHelokeep Rear Running Boards for CD20, $139.99
Other editionMega Bundle Edition, the same bike with accessories, $1,999.00 against a struck $2,450.00
Pricing verified2026-09-30

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Frequently asked

Helokeep CD20 - buyer FAQ

How much does the Helokeep CD20 cost, and when does it ship?

Helokeep's US store listed the CD20 at $1,499.00 on September 30, 2026, the same in Sage Green or Cobalt Blue, with $1,899.00 struck through beside it. Orders were on preorder, with shipping scheduled for Oct 10th per the product page. Buying the bike as the Mega Bundle Edition, with accessories, raises the price to $1,999.00. Cart and checkout were not opened.

How many miles does the Helokeep CD20 get on a charge?

Helokeep publishes range figures for a battery setup it lists at 1,588.8 Wh. The spec list claims up to 150 miles on pedal assist level 1, or 60+ on throttle alone. An answer further down the page says 55 to 65 miles on throttle or heavy assist with cargo or kids, and 140 to 150 on low assist with light loads. Helokeep's blog: 60 to 100+ miles hauling 100+ lbs.

What is the top speed of the Helokeep CD20?

Helokeep publishes two answers. Its spec list says "Up to 33 MPH (Unlockable)", while its FAQ says the CD20 is configured for 20 mph on throttle and pedal assist out of the box, with the limit adjustable in the display where local law allows. Behind those figures is a rear hub motor rated by Helokeep at 1100W sustained and 1500W peak.

How much weight can the Helokeep CD20 carry?

Two numbers appear. The spec list sets the combined rider and cargo limit at 550 lbs (250kg), and an answer in the page's FAQ puts overall payload at 400+ lbs. Helokeep lists the bike itself at 103.18 lbs net, and 127.65 lbs gross.

What does the Helokeep CD20 warranty cover?

Coverage differs by part. Core components carry a 2 year limited warranty, wear parts excluded, and the frame's structure gets 2 years unless the bike is used commercially or rented out. The battery is covered for 3 months against manufacturing defects, and one left unused for more than 15 days counts as neglect. Frame claims mean shipping the unit to Helokeep's service center.

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Helokeep CD20 Cargo Electric Bike with 20 Inch Fat Tires

$1,499 · Verified 2026-09-30

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