Erommy JFHL029MS vs Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1
Specs, prices, editor verdict, and who should buy which, compared side by side.
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Erommy JFHL029MS (premium, $2,799.99) vs Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1 (mid, $2,089.99). Different tools for different jobs (see the per-product details below).
Compared on 15 shared specs · same category (sauna).
We have not scored these two head to head, so this page does not name a winner. The Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1 starts at $2,089.99 and the Erommy JFHL029MS at $2,799.99. The per-buyer recommendations below say who each one suits.
Side-by-side specs
| Spec | Erommy JFHL029MS | Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1 |
|---|---|---|
| price | $2,799.99 | $2,089.99 |
| model | JFHL029MS per the manual cover; store SKU DTJFHL029MS; one variant | Neptune 1-2 Person, model S-01-2P per the manual and the product page; SKU US-D60020A1; one configuration in black |
| seller | Erommy, La Verne, California, selling on its own store; legal entity name and country of manufacture not published | Real Relax; the terms say the site is operated by Realrelax Massage, and the refund policy names Realrelax INC of Montclair, CA; manufacturer and country of manufacture not published |
| capacity | 1 person per the specification table and gallery; 1 to 2 per the comparison table on the same page | 1 to 2 persons per the spec table; maximum occupant weight not published |
| heaters | 8 carbon heating plates and 2 heating tubes, the tubes drawn in the floor in a gallery image; wattage per heater not published | 6 panels per a gallery image and the manual's 6 heater outputs; mica per the product page; one description image, filed under a 3 person model's name, shows 5 carbon panels plus a foot panel |
| timer | 1 to 99 minutes, or a timer off mode that runs up to 4 hours, per the manual | 1 to 99 minutes in 1 minute steps |
| power | 110V; 2100W on the product page and gallery; 2136W rated power and 20A rated current on the manual cover | 1600W/1690W in the spec table, the extra 90W for the lamp; 1690W in the manual and gallery; 120V / 15A / 60Hz; corded to a wall outlet per the manual |
| safety listing | No ETL, UL, cETL or CSA listing published | No ETL, UL or CSA listing published; no FDA statement made for the sauna or the lamp |
| EMF | Described by Erommy as a low EMF design; no measurement published | Under 100 mG per the product page; no measurement distance, method or report published |
| lighting | 7 colour LED strips with an 8th colour changing mode, a reading light, and an LED lamp Erommy calls a Beauty Lamp; the lamp's wavelength, LED count and irradiance are not published | 7 color LED lighting per the spec table; the manual's control panel section lists 9 LED settings |
| assembly | Buyer assembles; 2 hours and 3 people on the manual, at least 2 people in its installation guide; the assembly booking link on the product page goes to a third party that lists no sauna service | By the buyer with at least 2 adults; 12 steps in the manual; hex key and screwdriver in the parts list; assembly time, clearance and ceiling height not published |
| delivery | Free standard shipping to US addresses outside Alaska, Hawaii, Puerto Rico and Guam, with no PO Box, APO or FPO delivery; UPS or FedEx under 150 lbs, truck above; curbside, threshold and liftgate terms not published | Free standard curbside delivery to eligible US addresses, without in-home placement, unpacking or assembly; processing up to 2 business days, 3 at holidays; transit 3 to 20 days; oversized freight pickup up to 10 business days; no delivery to Alaska, Hawaii, Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, the Northern Mariana Islands, Micronesia, Palau or AE and AP addresses; the FAQ says US and Canada, 10 to 15 days and front door on the first floor; the delivery pages are written for chairs |
| warranty | 1 year from shipment for manufacturing defects and component damage per the warranty page; 30 days for defective items per the Shopify refund policy; an extended warranty is mentioned, with price and terms not published on this listing | 3-Year Limited per the spec table, coverage not published; the warranty page and FAQ give 1 year for chairs and accessories, defects reported within 14 days by image or video, shipping costs half borne by the buyer; the manual asks buyers to scan a QR code before installation to activate the warranty |
| returns | The store's pages give the return window as both 30 and 60 days; the item must be unassembled and unused; the product page sets a 20% restocking fee and buyer paid return shipping on a change of mind return, while the policy pages list returns without a reason as not accepted and non quality returns at an 80% refund | Return and Refund page: 30 days from receipt, return shipping paid by the buyer, no fee for new and unassembled items, 20% for used and undamaged items plus up to 10% for damage, while the same page also says there are no handling fees; refund policy: 30 days, unused in original packaging, sale items cannot be refunded; neither names saunas; freight return cost not published |
| cancellation | Full refund before shipment, 80% refund after shipment, no cancellation once the label is created; interception fee $18 per box; address change after shipment $21 per box on the warranty page and $18 on the shipping page | Within 1 day of placing the order per the Return and Refund page; the same page also allows cancellation at any time before the order ships |
| support | service@erommy.com, email listed 24 hours a day, Monday to Sunday; phone 8886766299, Monday to Friday, Pacific time | (800) 513-5727 and service@realrelaxmassage.com; the manual gives SaunaRoom888@hotmail.com |
Erommy JFHL029MS also publishes: outside dimensions, interior dimensions, weight, wood, infrared bands, temperature range, warm up, electrical, seating, salt panel, audio, ionizer, glass, in the box, site, lead time, on arrival
Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1 also publishes: dimensions, carton, materials, infrared spectrum, temperature, heat up time, controls and audio, LED lamp, lamp irradiance, lamp life, eye protection, air system, fittings, electrical gaps, indoor or outdoor, operating limits, white glove, payment, other sizes
Who should buy which
Buyers with an indoor room that has, or can get, a dedicated grounded 110V circuit, who want to lie back in an infrared cabin and have 2 or 3 people on hand to build it.
You need a published weight, plug type or ETL or UL listing before buying a 20A appliance; you want 2 people inside, since Erommy's pages give both 1 and 1 to 2 for capacity; or you want a seat you can size up first, since no interior or recliner dimensions are published.
A buyer with an indoor spot for a cabin 43.3 in wide and 37.4 in deep and a 120V / 15A outlet, who wants infrared heat and a door-mounted 660 nm and 850 nm lamp in one unit, has a second adult to help assemble it, and will settle the warranty and return terms with Real Relax in writing before paying.
Skip it if you need in-home delivery and assembly, a published electrical safety listing, or written sauna warranty terms before you order.
Go deeper
Frequently asked
Which is better, the Erommy JFHL029MS or the Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1?
We have not scored these two head to head, so this page does not name a winner. The Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1 starts at $2,089.99 and the Erommy JFHL029MS at $2,799.99. The per-buyer recommendations below say who each one suits.
How much do they cost?
Erommy JFHL029MS: $2,799.99. Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1: $2,089.99. Prices are verified against the manufacturer; check the live links for current pricing.
Who should buy which one?
Erommy JFHL029MS: Buyers with an indoor room that has, or can get, a dedicated grounded 110V circuit, who want to lie back in an infrared cabin and have 2 or 3 people on hand to build it. Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1: A buyer with an indoor spot for a cabin 43.3 in wide and 37.4 in deep and a 120V / 15A outlet, who wants infrared heat and a door-mounted 660 nm and 850 nm lamp in one unit, has a second adult to help assemble it, and will settle the warranty and return terms with Real Relax in writing before paying.
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