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Real Relax Neptune 1-2 Person Full Spectrum Infrared and Red Light Sauna

A 1 to 2 person indoor hemlock cabin on 120V with 6 heater panels and a door-mounted 660 nm and 850 nm LED lamp, $2,089.99 on Real Relax's store on 2026-10-31.

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Real Relax Neptune 1-2 person sauna with a black exterior, hemlock interior, open glass door and a door-mounted LED panel

QUICK VERDICT

The Neptune 1-2 Person is a Canadian hemlock infrared cabin for 1 to 2 people with an LED lamp mounted on its glass door, 30 LEDs at 660 nm and 30 at 850 nm. Real Relax sells it for $2,089.99, and the manual linked from the product page gives the lamp's irradiance at 5 distances.

PRICE
$2,089.99
Listed price · Verified 2026-10-31
Best for
A buyer with an indoor spot for a cabin 43.3 in wide and 37.4 in deep and a 120V / 15A outlet, who wants infrared heat and a door-mounted 660 nm and 850 nm lamp in one unit, has a second adult to help assemble it, and will settle the warranty and return terms with Real Relax in writing before paying.
Skip if
Skip it if you need in-home delivery and assembly, a published electrical safety listing, or written sauna warranty terms before you order.
Tier
Mid
By Ryan · Founder
Published Oct 31, 2026 · 3 min read
✓ Pricing Verified 2026-10-31

The Neptune 1-2 Person, model S-01-2P, is an indoor infrared cabin that Real Relax, a California massage chair seller, sells under its own name on realrelaxmall.com. No manufacturer or country of manufacture is published, and the manual's only contact is a hotmail.com address. The cabin is Canadian hemlock with a black exterior and a 6mm tempered glass door. The spec table gives 1100 x 950 x 1900 mm, and the gallery drawing gives 43.3 in wide, 37.4 in deep and 74.8 in tall. Weight, interior size and a maximum occupant weight are not published.

Heat comes from 6 panels, per a gallery image and the 6 heater outputs on the manual's control box. The product page calls them mica panels. One description image, filed under a 3 person model's name, shows 5 carbon panels plus a foot panel. The spec table tops out at 149°F (65°C), while one manual section gives 65°C as 150°F, and the low end reads ambient, 77°F or 65°F depending on the page. A gallery image gives 15 minutes to heat. The SX62 panel runs a 1 to 99 minute timer, Bluetooth, FM, AUX and USB audio and 7 color lighting. Per the manual, ozone mode switches itself to negative ion mode about 15 minutes later and should run only for a short time.

The door lamp has its own table in the manual: 164 mW/cm² for all LEDs at 6 in (15.24 cm), 89 at 12 in and 73 at 18 in, each within 20%, and 63 for the red LEDs alone at 6 in. Those are the manual's figures, and we did not test the lamp. How far a seated user sits from the door is not published. Lamp power is 90W on the product page and 83W, within 10%, in the manual.

Power is 1690W on 120V / 15A / 60Hz through a cord to a wall outlet. Plug type and whether this model needs a dedicated circuit are not published. Real Relax's general sauna article says infrared saunas require a dedicated circuit, often 20 amps. No ETL, UL or CSA listing is published, and the store gives EMF as under 100 mG with no distance or test report.

The cabin arrives at the curb, and assembly is yours, with a second adult. The paperwork is written for chairs. The spec table says 3-Year Limited, while the store's only warranty terms give 1 year. The Return and Refund page charges 20% on used returns, and the refund policy bars refunds on sale items without saying whether this listing's struck price makes it one.

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$2,089.99 · Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1
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Best for

A buyer with an indoor spot for a cabin 43.3 in wide and 37.4 in deep and a 120V / 15A outlet, who wants infrared heat and a door-mounted 660 nm and 850 nm lamp in one unit, has a second adult to help assemble it, and will settle the warranty and return terms with Real Relax in writing before paying.

Skip if

Skip it if you need in-home delivery and assembly, a published electrical safety listing, or written sauna warranty terms before you order.

Specifications

ModelNeptune 1-2 Person, model S-01-2P per the manual and the product page; SKU US-D60020A1; one configuration in black
SellerReal Relax; the terms say the site is operated by Realrelax Massage, and the refund policy names Realrelax INC of Montclair, CA; manufacturer and country of manufacture not published
Capacity1 to 2 persons per the spec table; maximum occupant weight not published
Dimensions1100 x 950 x 1900 mm per the spec table; 43.3 in wide, 37.4 in deep and 74.8 in tall per the gallery drawing; interior and bench sizes not published
Carton1950 x 1160 x 400 mm per the spec table; number of boxes, net weight and shipping weight not published
MaterialsCanadian hemlock with a black exterior; 6mm transparent tempered glass door; wooden footrest
Heaters6 panels per a gallery image and the manual's 6 heater outputs; mica per the product page; one description image, filed under a 3 person model's name, shows 5 carbon panels plus a foot panel
Infrared spectrumNear, mid and far infrared per the spec table; wavelength ranges and heater surface temperature not published
TemperatureTop setting 149°F (65°C) in the spec table, product description and gallery; the manual's spec page gives 149F and its control panel section 65°C (150°F); the low end reads ambient in the spec table, 77°F in the description, room temperature on the manual's spec page and 65°F (18°C) in the manual's control panel section, set in 1 degree steps
Heat up time15 minutes per a gallery image and a description chart; the store's comparison page gives no figure for this model
Timer1 to 99 minutes in 1 minute steps
Controls and audioSX62 control panel; Bluetooth, FM radio, AUX and USB; built in speaker; temperature sensor
Lighting7 color LED lighting per the spec table; the manual's control panel section lists 9 LED settings
LED lampDoor mounted, model ALJ 300 per the manual; 30 LEDs at 660 nm and 30 at 850 nm, each within 10 nm; modes for red plus infrared, infrared only and red only; 90W per the product page, 83W within 10% per the manual; 400 x 170 x 60 mm per the manual, 6.69 x 15.75 in per the gallery
Lamp irradianceManual table, all LEDs at full power: 164 mW/cm² at 6 in (15.24 cm), 106 at 9 in, 89 at 12 in, 80 at 15 in and 73 at 18 in, each within 20%; red LEDs alone 63 at 6 in and 26 at 18 in, each within 10%; the manual's prose gives 26 to 160 mW/cm² at 15 to 45 cm; seated distance to the lamp not published; we did not test these figures
Lamp lifeLED lifespan of 10,000 hours or more per the product page; the manual rates the light source for 10000 H and says the lamp expires 3 years from its date of manufacture
Eye protectionA description image shows a user in dark goggles; whether goggles are included not published, and none appear in the manual's parts list
Air systemNegative ion and ozone unit; ozone mode hands over to negative ion mode after about 15 minutes, and the manual limits ozone to short use; ozone output not published
FittingsBench and wooden footrest; 1 cup holder per the product page, 2 wood cup holders in the manual's parts list; no backrest in the manual's parts list
Power1600W/1690W in the spec table, the extra 90W for the lamp; 1690W in the manual and gallery; 120V / 15A / 60Hz; corded to a wall outlet per the manual
Electrical gapsPlug type, cord length, dedicated circuit need and GFCI compatibility not published for this model; a Real Relax blog article on sauna placement, not specific to this model, says a dedicated circuit is required, often 20 amps
Safety listingNo ETL, UL or CSA listing published; no FDA statement made for the sauna or the lamp
EMFUnder 100 mG per the product page; no measurement distance, method or report published
Indoor or outdoorIndoor per the gallery; bedroom, living room and gym named as settings; outdoor use not addressed on any page read
AssemblyBy the buyer with at least 2 adults; 12 steps in the manual; hex key and screwdriver in the parts list; assembly time, clearance and ceiling height not published
Operating limitsThe manual says the unit is to be continuously attended, shut down for half an hour after 4 hours of continuous running, and never slept in while working
DeliveryFree standard curbside delivery to eligible US addresses, without in-home placement, unpacking or assembly; processing up to 2 business days, 3 at holidays; transit 3 to 20 days; oversized freight pickup up to 10 business days; no delivery to Alaska, Hawaii, Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, the Northern Mariana Islands, Micronesia, Palau or AE and AP addresses; the FAQ says US and Canada, 10 to 15 days and front door on the first floor; the delivery pages are written for chairs
White gloveA $499 White Glove Delivery listing is written for massage chairs; whether it is offered for saunas not published
CancellationWithin 1 day of placing the order per the Return and Refund page; the same page also allows cancellation at any time before the order ships
ReturnsReturn and Refund page: 30 days from receipt, return shipping paid by the buyer, no fee for new and unassembled items, 20% for used and undamaged items plus up to 10% for damage, while the same page also says there are no handling fees; refund policy: 30 days, unused in original packaging, sale items cannot be refunded; neither names saunas; freight return cost not published
Warranty3-Year Limited per the spec table, coverage not published; the warranty page and FAQ give 1 year for chairs and accessories, defects reported within 14 days by image or video, shipping costs half borne by the buyer; the manual asks buyers to scan a QR code before installation to activate the warranty
PaymentShop Pay and Affirm monthly plans at checkout, subject to approval
Support(800) 513-5727 and service@realrelaxmassage.com; the manual gives SaunaRoom888@hotmail.com
Other sizesNeptune 1 Person at $1,999.99, not available on 2026-10-31; Neptune 2 Person at $2,309.99 against a struck $2,459.99; both separate listings
Pricing verified2026-10-31

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Where this fits

Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1 cross-shops across several editorial surfaces on this site: the full brand catalog, the buyer-intent tags this item carries, the price band it qualifies for and the in-depth guides for its category.

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Frequently asked

Real Relax Neptune 1-2 Person, model S-01-2P, SKU US-D60020A1 - buyer FAQ

How much does the Real Relax Neptune 1-2 Person sauna cost?

Real Relax listed it at $2,089.99 on realrelaxmall.com on 2026-10-31, in one black configuration, beside a struck $2,189.99 and a Save 5% label with no end date. Standard curbside delivery is listed as free to eligible US addresses, and Shop Pay and Affirm monthly plans are offered at checkout, subject to approval. Tax and the checkout total were not checked.

What power supply and floor space does the Neptune 1-2 Person need?

Real Relax lists 120V / 15A / 60Hz and 1690W, which includes 90W for the lamp, and the manual describes a cord that plugs into a wall outlet. Plug type and cord length are not published. The gallery drawing puts the cabin at 43.3 in wide, 37.4 in deep and 74.8 in tall. Clearance around it and ceiling height needs are not published either.

How is the Neptune 1-2 Person delivered, and who assembles it?

Delivery is free curbside to eligible US addresses, without in-home placement, unpacking or assembly. Real Relax gives up to 2 business days of processing and 3 to 20 days in transit, though its FAQ says 10 to 15 days. You build it yourself: the manual asks for at least 2 adults, runs 12 steps and packs a hex key and screwdriver. Assembly time is not published.

What warranty comes with the Neptune 1-2 Person sauna?

The product page's spec table says 3-Year Limited and gives no coverage terms. The only written warranty terms on the store are for chairs and accessories: 1 year, defects reported within 14 days by image or video, and shipping costs half borne by the buyer. The manual asks you to scan a QR code before installation to activate the warranty. Get the sauna's terms in writing.

Can I return or cancel the Neptune sauna if it doesn't work out?

The Return and Refund page allows 30 days from receipt, with return freight on the buyer and a 20% fee on used, undamaged items plus up to 10% for damage. The refund policy says sale items cannot be refunded, and this listing shows a struck price. Cancellation runs 1 day from ordering in one line and until shipping in another. Neither text names saunas.

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Real Relax Neptune 1-2 Person Full Spectrum Infrared and Red Light Sauna

$2,089.99 · Verified 2026-10-31

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